This means that one license can be used to allow an endless stream of additional people to remotely access a computer's information - even if they can't set up an online meeting through Pro to talk about it. However, it does offer one useful perk that TeamViewer doesn't: No limit on users. Pro doesn't offer these features, and doesn't appear to consider group collaboration anywhere near a core function of its software. TeamViewer offers far more features designed to help team members work alongside each other when remote: This includes online meetings, online presentations, scheduling, shared calendars, and screen-sharing for up to 15 concurrent users. TeamViewer also tosses in support for Linux, which GoTo's Pro does not offer. Both TeamViewer and Pro by GoTo also offer their own web apps, for online access.
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Compatibilityīoth remote access applications support the major platforms most businesses and users will require: macOS, Windows, iOS/iPadOS, and Android are supported. TeamViewer also includes access controls and customizable customer modules, which are more valuable tools for a TeamViewer user due to the higher number of devices to manage.
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Some users have also noted a lag when any employee's software is too old, though this latter issue shouldn't be a problem if everything's kept up-to-date.īoth platforms offer remote control, screen sharing, remote printing, and session recording, all useful core abilities for a remote access solution. The downsides to TeamViewer? The price is a little high for some, partially due to the many add-ons that the service will try to upsell its customers. Desktop sharing, online conferencing, and remote file transfers are all core features, which add up to an impressively comprehensive remote access solution for businesses. All of these features are aimed at helping a company meet its employees' IT needs, even when they're travelling, working from home, or living anywhere around the globe. TeamViewer's biggest benefits lie in its range of features. Another GoTo service, Central, offers a similar service designed for larger companies, with a minimum of 25 computers for its starter plan, priced at $80 per month. The Individuals plan starts at two devices, while the Small Businesses offers the maximum amount, which is just ten devices. This refers to the number of work computers that can be accessed through a single account. The major downside is also clear, and lies in the small amount of managed devices. A small distributed startup can rely on it – the native support for mobile devices makes it easy to use anywhere, letting users access private files and data or proprietary software on their work computer while on the go. The Pro's features all add up to a remote access solution for individuals or small groups that stands out as particularly flexible. So, do you want more users, or more devices to remotely manage? While you're chewing on that question, check out our comparison table. Then again, the Pro includes unlimited users, unlike TeamViewer. However, TeamViewer offers far more remotely-managed devices - between 200 and 500, depending on the plan - compared to Pro, which offers between one and 10. TeamViewer and Pro by GoTo, both offer good features, pricing, and support. Either one might be right for you, depending on your needs.
It really does come down to value and the size of your business – and TeamViewer makes sense if you have more users to budget for. So which is best? We've dug in, and found that TeamViewer and Pro are neck and neck on the feature front. Neither would be a bad choice, and now that the pandemic has ushered in what may be a permanent shift towards working from home, remote access software is a booming market.
While TeamViewer is one of the best remote access software options for mid-size or larger, more established business, Pro by GoTo (formerly LogMeIn Pro) is a better choice than TeamViewer for small businesses thanks to its cheaper plansfor a lower number of users.īoth Pro and TeamViewer offer top-class features and reassuring security protocols.
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